Sedgwick

About Us

Sedgwick brings together robust global capabilities and local talent and expertise to provide technology-enabled risk, benefits and integrated business solutions across Australia. With more than 600 colleagues in over 40 locations nationally, we deal with governments, insurers and property owners, assisting with a diverse range of services including 24 hour emergency make safe, repair and restoration management, building consultancy, forensic damage investigation, project management, repair cost validation and sinking funds.

Since 2010, Sedgwick have attended to over 100,000 property services, providing practical and cost-effective rectification works following an event resulting in building damage.

Sedgwick’s two specialist divisions (Building Consultancy Division and Repair Solutions) understand the complexity of strata building issues and the need for collaborative management of all stakeholders involved in remediation & restoration projects.

1. Sedgwick Building Consultancy Division

Our colleagues are a highly experienced team of experts in defect diagnostics, remedial solutions and cost management including; building consultants, quantity surveyors, construction managers and forensic engineers. We partner with governments, commercial insurers, strata groups and body corporates.

The Building consultancy division is a team of specialists in defect identification, remediation an cost verification and management. Our
defects assessment teams have inspected more than 30,000 properties and provided remedial solutions for over 100,000 building defects, ranging from basic painting defects to complex structural and waterproofing failures.

2. Sedgwick Repair Solutions

• Emergency make-safe – Our teams will respond rapidly to your emergency building trade needs across Australia. Our Australian based customer service centre is available 24/7 to take your request.
• Fire and water damage restoration – Our restoration partners can expertly return domestic, commercial or industrial contents and building to their pre-loss condition following exposure, inundation or damage due to water or fire.
• Leak detection – Sedgwick’s leak detection service provides traditional and advanced inspection techniques including CCTV, sonar and infrared technologies. Our expertise and technology solutions enable us to accurately determine the source of water or moisture issues.
• Contamination Response – Sedgwick’s team of specialist hygienists, environmental professionals and remediation partners conduct investigation, assessment and remediation on building and sites suspected to be affected by hazardous contaminants such as:
  • asbestos
  • mould
  • illegal drug manufacture (including methamphetamine).
• Building Repairs – Our repair partners specialize in reinstatement and remedial repairs, working to defined and transparent scopes of work and pricing. Whether following an incident that damages property, or part of planned maintenance or upgrades, we can expertly assist clients to achieve quality building outcomes at competitive rates for our Clients.
• Cost Validation Services – An experienced team of Building Repair Technicians assist clients to understand building costs, ensuring value for money and the right price is achieved on each building project. The validation will consider:
  • A review of site reports, scopes, quotes and variations to assess for validity, accuracy and competitiveness
  • If a more cost effective repair method is achievable while providing a compliant and warrantable repair

Why choose us?

Our division’s success has been built on the back of its independence and integrity. Our expertise and quality outcomes have generated trust in both the Insurance and non Insurance sectors of the building industry. That trust has been forged over years working closely with Government bodies, the insurance
industry and in more recent times, the strata industry. Our success can be demonstrated through our expertise and performance for our clients.

At Sedgwick, caring counts.® Taking care of people and organisations is at the heart of everything we do. In Australia, we provide the services and expertise you are looking for, wherever you are, when you need us most.

Memberships and Awards